By booking with Kidz Active you are agreeing to the following Terms & Conditions:
Bookings - After School Care:
All children must be booked in online at Aimplus to come to After School Care.
Casual bookings made by Staff will be for a minimum 2.5 hours.
Bookings will be charged for in full unless cancelled by 12:00pm on the day of the booking by emailing admin@kidzactive.co.nz
The booking times allow for a 10 min pickup period. Pickups over this time will be charged to the next time slot.
If no notification is received the session will be charged at the usual rate for the full booking.
Urgent messages please contact Coach Liam on 027 554 885.
Kidz Active reserves the right withhold confirmation of your booking if there are overdue fees on your account. Payment plans are available, please contact us.
Invoicing for After School Care
Invoices are sent out the week following the invoice period selected
If you prefer to pay in advance or make a regular weekly payment the account details are as follows:
Any queries regarding your accounts/invoices or if you would like to set up regular payments please email admin@kidzactive.co.nz
Bookings Holiday Programmes:
All children must be booked in online at Aimplus. Children may not attend the holiday programme without a confirmed booking.
Bookings for holiday programmes will not be confirmed when there is overdue fees on your account.
Credit will be given for any bookings cancelled with 24 hours notice. Non attendance or late notice will be charged at the booked rate. Please contact Kidz Active as soon as possible if your child is sick.
Cancellations must be made to admin@kidzactive.co.nz
Changes to your booking or credits will be given at Kidz Active's discretion.
Kidz Active reserves the right to charge if cancellations have not been emailed to the above email address or have not been cancelled with the proper notice.
Payments:
All invoices must be paid by the due date unless prior arrangement has been made.
All payments for the Holiday Programmme must be made prior to the commencement of the holiday programme unless prior arrangements have been made.
Kidz Active will be using a Debt Collecting Agency to collect overdue accounts. All costs involved with this will be passed on to the debtor.
OSCAR
Please check the OSCAR box when making your booking. We will then complete the Supervisors form that is required as part of the application and email this to you.
It is the responsibility of the parent to apply for OSCAR subsidy and the responsibility of the parent to follow up with MSD if it hasn't been approved or has been delayed. Kidz Active will not follow up on delayed funding.
15% deposit is required for all holiday programme bookings that have indicated they will be applying for OSCAR subsidy.
Confirmation of this subsidy is required before the commencement of the holiday programme, without this full payment is due before the beginning of the holiday programme, unless prior arrangements have been made with Kidz Active.
Parents are required to pay any amount not covered by the subisdy.
Further information can be found at the following sites:
https://www.workandincome.
https://www.workandincome.
Privacy Policy:
We collect personal information from you, including your:
name
contact information
billing or purchase information
We collect your personal information in order to:
We need to collect personal information if you register to use one of our services.
We do not collect personal information if you simply ask us a question or browse our website
To provide you with updates on our products and services
To assist any law enforcement or Government agencies if we consider this is appropriate.
We provide names of children enrolled to the schools where Sfter School Care is provided. This assists with the management of the programme and safety of the children.
We do not disclose your information to any third party.
Providing some information is optional. If you choose not to enter Email Address, Postal Address, Name, Mobile Number, we'll be unable to register your children for our services.
We keep your information safe by following strict procedures when storing it and only allow certain staff to access it.
We keep your information while you are using the service. We may keep your email address and use it from time to time to notify you about upcoming holiday programmes and classes. At any stage that you do not wish to receive these emails you can unsubscribe by replying to the email.
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at manager@kidzactive.co.nz Ph 027 554 8859.
Complaints and Feedback:
If you have a complaint or feedback about the programme or staff members, please:
Approach or contact Coach Liam All verbal suggestions/complaints made to Coaches will be passed on to the Coach Liam.
Email manager@kidzactive.co.nz or please fill out the contact us form on the website.
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